Frequently Asked Questions

Mercy House provides comfort-based care to those with terminal illnesses who can no longer stay at home. Admitted patients become guests of Mercy House, where professional staff and trained volunteers provide a haven of care.

Based on the number of beds and the duration of the average stay, Mercy House will serve over 250 guests per year when fully operational.

Mercy House provides comfort and care when a cure is no longer possible, with a focus on comfort, dignity, and pain control by responding to the needs and wishes of guests and their families. Round-the-clock personal care is provided, with partnering hospice agencies providing medical management.

Mercy House is an alternative to a hospital or assisted living facility when care can no longer be provided at home. Mercy House will provide 24/7 care and meals for guests, along with support services for families and friends.

Each year, approximately 1,000 people in Franklin County need end-of-life care that cannot be provided at home. Families/caregivers become physically and emotionally exhausted administering care, and many patients in Franklin County have no family or friends able to care for them. Round-the-clock compassionate care, and the expertise to attend to end-of-life emotional and spiritual issues, will be provided at Mercy House.

Those admitted will be enrolled with a medical hospice agency and have reached their final days without adequate caregiver resources at home. Expected stays are between one-to two weeks, and up to but not more than 30 days. Guests are accepted without discrimination of any basis including: age, race, religion, color, national origin, veteran status, sexual orientation, marital status, gender, protected disability, or other protected group.

Guests will be asked to contribute towards the cost of their care as they are able. However, no one is ever turned away because of a lack of resources. Our fundraising efforts help to meet the gap between costs of care and guests’ contributions.